Perceived Usefulness, Ease of Use, and Intention to Use Gregg Shorthand for On-the-Job Training: Evidence from 4th-Year Office Administration Students

Cecille C. Higan; Katrina Cassandra G. Cortez; Mary Joy B. Molina; Jayvie O. Guballo

doi:10.56741/jmsd.v4i03.1459

Authors

Cecille C. Higan
cecillehigan@gmail.com
Rizal Technological University https://orcid.org/0009-0008-8763-1150
Katrina Cassandra G. Cortez Rizal Technological University https://orcid.org/0009-0007-9912-0414
Mary Joy B. Molina Rizal Technological University https://orcid.org/0000-0002-7425-4754
Jayvie O. Guballo Rizal Technological University https://orcid.org/0000-0003-1088-2230

DOI:

https://doi.org/10.56741/jmsd.v4i03.1459

Keywords:

Gregg Shorthand, Intention to Use, On-the-Job Training, Perceived Ease of Use, Perceived Usefulness

Abstract

The current study examines the influence of perceived usefulness and perceived ease of use on the intention of fourth-year Bachelor of Science in Office Administration students to utilize Gregg Shorthand during their On-the-Job Training (OJT). With the evolution of technology and its impact on administrative tasks, the practical relevance of shorthand remains uncertain in modern training settings. Grounded in the Technology Acceptance Model, the study aimed to assess how students perceive the usefulness and ease of use of Gregg Shorthand and whether these perceptions influence their intention to use it. A quantitative approach was utilized, surveyed 178 students from Rizal Technological University with a structured questionnaire. Results from simple linear regression analysis indicated that perceived usefulness (β = 0.834, p = 0.001) and perceived ease of use (β = 0.879, p = 0.001) strongly and positively influence intention to use Gregg shorthand during OJT. The empirical findings suggest students are more inclined to use Gregg Shorthand when they perceive it as beneficial and easy to use. These conclusions indicate that shorthand could still be valuable in administrative training if taught more practically and relevantly. The study emphasizes the need to focus on curriculum alignment with practical applications and recommends enhancement of the syllabus pertinent to shorthand instructions, especially in fields demanding rapid accuracy. Furthermore, the study recommends more exploration into field-specific approaches concerning the needs of students and instructional design to enhance performance and engagement with Gregg Shorthand.

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Author Biographies

Cecille C. Higan, Rizal Technological University

is a fourth-year Bachelor of Science in Office Administration student at Rizal Technological University – Boni Campus for the Academic Year 2025–2026. She is a consistent academic achiever and a TESDA National Certificate holder in Customer Services (NC II) and Event Management Services (NC III). Her academic and professional pursuits reflect her commitment to continuous learning and personal growth in the field of office administration. (email: 2022-105762@rtu.edu.ph)

Katrina Cassandra G. Cortez, Rizal Technological University

is a dedicated and goal-oriented fourth-year student pursuing a Bachelor of Science in Office Administration at Rizal Technological University – Boni Campus. She seeks to continuously demonstrate a strong commitment to academic excellence and personal development, consistently striving to broaden her knowledge and skills. (email: 2022-106352@rtu.edu.ph).

Mary Joy B. Molina, Rizal Technological University

is a fourth-year student at Rizal Technological University – Boni Campus taking a Bachelor of Science in Office Administration. Her TESDA National Certificates in Event Management Services (NC III) and Customer Service (NC II) provided her with the hands-on skills required for organizational coordination and administrative assistance. She aims to apply her knowledge in high-paced workplaces wherein professionalism and efficiency are a must. (email: 2022-105891@rtu.edu.ph).

Jayvie O. Guballo, Rizal Technological University

is a university lecturer specializing in business research, administration, and human resource management. Before entering academia, he spent nearly eight years as a corporate recruitment manager, gaining experience in industries such as hospitality, oil and gas, engineering, and finance. He holds a BS in Office Administration from Rizal Technological University and both an MBA (Human Resource Management) and DBA from the Polytechnic University of the Philippines. He also holds certifications as a Certified Human Resource Professional® (United Kingdom) and Certified Marketing Professional (Australia). (email: joguballo@rtu.edu.ph).

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