Principals’ Perceived Effect of Conflict Resolution Procedures on Teachers' Job Satisfaction: A Case Study in Government Technical Colleges of Kano State, Nigeria

Isaac John Ibanga; Idris Mustapha Abdullahi; Garba Zakariya’u

doi:10.56741/jpes.v2i02.319

Authors

Isaac John Ibanga
isaacjohn@mau.edu.ng
Modibbo Adama University https://orcid.org/0000-0001-8285-6109
Idris Mustapha Abdullahi Modibbo Adama University
Garba Zakariya’u Modibbo Adama University

Keywords:

Conflict Resolution, Job Satisfaction, Principals, Technical Colleges

Abstract

The study aimed to investigate the impact of conflict resolution procedures on teachers' job satisfaction in Government Technical Colleges in Kano State, Nigeria. The population of the study was 367 respondents, including 15 principals and 352 technical teachers. A sample size of 201 respondents was determined using the correlational research design. The instrument used for data collection was a structured questionnaire titled "Principal’s Conflict Resolution Procedure Appraisal Questionnaire (PCRPAQ)." The questionnaire was validated by three experts, and the reliability index obtained using Cronbach Alpha was 0.82. The research questions were answered using the mean and standard deviation, and regression analysis was used to test the null hypotheses at a 0.05 level of significance. The findings of the study revealed that arbitration conflict management strategy and effective communication conflict management strategy had a moderate influence on teachers' job satisfaction. Based on the findings, the study recommends that civil societies should enlighten school administrators, teachers, and teachers' unions about the need to adopt the arbitration conflict management strategy, as the constitution provides for all labor-related cases to be handled at the arbitration court.

Downloads

Download data is not yet available.

Author Biographies

Isaac John Ibanga, Modibbo Adama University

is an erudite scholar, a researcher and a lecturer at the Sandwich Degree Programme of the Faculty of Education, Modibbo Adama University, Yola, Adamawa State, Nigeria. He is specializing in electrical technology education. (email: isaacjohn@mau.edu.ng).

Idris Mustapha Abdullahi, Modibbo Adama University

is a seasoned teacher and scholar who had tutored for many year. His range experiences expands through much needed technology courses to special education with emphasis on technical education. He is also a member of the Teachers professional body. (email: idrismustapha2020@gmail.com).

Garba Zakariya’u, Modibbo Adama University

is an educationist and lecturer at the Department of Technical Education, Shehu Shagari College of Education, Sokoto, Sokoto State, Nigeria. He is also a member of professional bodies with vast experienced. (email: garbazakariyau@yahoo.com).

References

Omoraka, A. E. (2022). A principal component analysis of supply chain management skills for the Nigerian construction industry. International Journal of Construction Management, 22(12), 2413-2421.

Ogharen, B. B., Egbule, E. O., & Joy, A. C. (2022). Management of Interpersonal Conflict Involving Principals and Teachers of Selected Public Secondary Schools in Nigeria. Journal of Educational and Social Research, 12(3), 320-320.

Rwehumbiza, E. G., & Mfugale, C. (2022). Contribution of Conflict Management on Employees' Performance in Tanzania: A Case Study of Dar es Salaam Maritime Gateway Project. International journal of Engineering, Business and Management, 6(3), 1-70.

Clifford, K. C., & Ejike, O. S. (2022). Conflict Management Strategies of Principals in Resolving Students’ Conflict in Secondary School in Port Harcourt Metropolis. South Asian Res J Human Soc Sci, 4(3), 207-219.

Oguejiofor, N. C., Igbokwe, I. C., & Amaeze, F. E. (2022). Management of Principals’ Social Skills as Correlates of Effective School Organization in Public Secondary Schools in Enugu State, Nigeria. Webology, 19(3), 75-86.

Ndijuye, L. G. (2022). Developing conflict resolution skills among pre-primary children: Views and practices of naturalized refugee parents and teachers in Tanzania. Global Studies of Childhood, 12(2), 159-169.

Dahiru, A. S., & Almustapha, J. (2022). An Appraisal of the Degree of School Effectiveness among Secondary Schools of Zamfara State, Nigeria. Universal Journal of Educational Research, 1(3), 100-105.

Saidu, M. K., & Al Mamun, M. A. (2022). Exploring the factors affecting behavioural intention to use Google Classroom: University teachers’ perspectives in bangladesh and Nigeria. TechTrends, 1-16.

Ikechukwu-Ilomuanya, A. B., Anselm U, A., Odoh, N. S., Odoh, G. C., Oyeoku, E. K., Verlumun Celestine, G., & Obodo, E. (2022). Effect of visual multimedia as a counseling intervention for improving classroom concentration among young students in Northern Nigeria who survived kidnapping. Journal of Asian and African Studies, 57(5), 1072-1085.

Okafor, S. O., Izueke, E. M., Okoye, E. O., Chuke, N. U., Kekeocha-Christopher, I. C., Okezi, O., ... & Udenze, C. (2022). Knowledge and Perception of School Social Work Services Among Parents Teachers Association (PTA) and its Implication to Community and Sustainable Development in South-east Nigeria. Italian Journal of Sociology of Education, 14(2), 175-200.

Olannye, P. A., & Aliku, I. H. (2022). Enhancing employee performance through the application of dispute resolutions in the banking industry. Journal of Global Social Sciences, 3(12), 47-74.

Seeram, E. (2019). An overview of correlational research. Radiologic Technology, 91(2), 176-179.

Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607-610.

Uju, U., Anaedu, N. F., Izuorah, J. N., & Obionu, U. A. (2022). School administrators’conflict resolution strategies as predictors of teachers’job satisfaction in Anambra State public secondary schools. GPH-International Journal of Educational Research, 5(05), 32-40.

Nwafor, I. N., & Robert-Okah, I. (2022). Crises Management Strategies of Private Secondary School Principals in Port Harcourt Local Government Area, Rivers State, Nigeria. Texas Journal of Multidisciplinary Studies, 4, 162-173.

Ezekiel, A. O., & Abdulraheem, I. (2022). Traditional methods of conflict management and resolutions: the case of the old Oyo Empire. European Journal of Management and Marketing Studies, 7(4), 126-139.

Nnochiri, I., & Robert-Okah, I. (2022). Crises Management Strategies of Private Secondary School Principals in Port Harcourt Local Government Area, Rivers State, Nigeria. Texas Journal of Multidisciplinary Studies, 4, 8-19.

Yambo, J. M. O. (2022). Influence of the Principals’ Decision Making Skills on Students’ Academic Outcome in Public Teacher Training Colleges in Nyanza Region, Kenya. Journal of Research Innovation and Implementation in Education, 6(3), 136-144.

Tamunodiepiriye, I. P., Bedzra, L., & Essuman, J. (2022). Conflict Management Strategies, A Panacea for Effective Educational Leadership. Gyan Management, 16(1), 1-15.