Influence of School Administrators’ Conflict Resolution Strategies on Teachers’ Job Satisfaction

John Christopher Ademola; Cyril Michael Ubala; Idris Mustapha Abdullahi

doi:10.56741/jpes.v2i02.320

Authors

John Christopher Ademola Modibbo Adama University
Cyril Michael Ubala Modibbo Adama University
Idris Mustapha Abdullahi
idrismustapha2020@gmail.com
Modibbo Adama University

Keywords:

Conflict Resolution, Job Satisfaction, School Administrators, Technical Colleges

Abstract

This paper was undertaken to determine the influence of school administrators’ conflict resolution strategies on teachers’ job satisfaction in GTCs of Kano State, Nigeria. A correlational research design was used in the study. 367 respondents comprising of 15 administrators and 352 Technical teachers in GTCs in Kano State form the population of the study. The sample size was 201 respondents selected using simple random sampling technique. Conflict Management Strategies Questionnaire (CMSQ), a structured questionnaire designed by the researchers, served as the data gathering tool. Three experts validated the instrument, and a reliability index of 0.82 was established using Cronbach Alpha. The questions in the study were answered using the mean statistic, and regression analysis with a 0.05 level of significance was used to test the null hypotheses. The findings revealed that: principals in GTCs in Kano State employed the following conflict-resolution techniques: negotiation, arbitration, effective communication, conversation, accommodation, harmonization, adjudication, and smoothing. Furthermore, to a moderate extent, the negotiation conflict management strategy influences teachers' job satisfaction. It was recommended that Government should provide more training for school administrators on the effective ways for conflict management resolution strategy to engender effective conflict resolutions in GTCs that will enhance teachers’ job satisfaction. Additionally, School administrators should encourage their staff to resolve their disputes through dialogue and be ready to abide by the outcome of the dialogue.

Downloads

Download data is not yet available.

Author Biographies

John Christopher Ademola, Modibbo Adama University

is a Professor with the Department of Technology Education, Faculty of Education, Modibbo Adama University Yola, Adamawa State Nigeria. He is a member of the many professional bodies and has held various position in the faculty and University at large. (email: Johnademola@gmail.com).

Cyril Michael Ubala, Modibbo Adama University

is an educationist of high repute and a Professor with the Department of Technology Education, Faculty of Education, Modibbo Adama University Yola, Adamawa State Nigeria. He has served in many capacity both as an executive member in the professional associations and Deputy Dean of the Faculty of Education. (email: ubaleciryl@yahoo.com).

Idris Mustapha Abdullahi, Modibbo Adama University

is a seasoned teacher and scholar who had tutored for many year. His range experiences expands through much needed technology courses to special education with emphasis on technical education. He is also a member of the Teachers professional body (email: idrismustapha2020@gmail.com).

References

Pan, C., Abbas, J., Álvarez-Otero, S., Khan, H., & Cai, C. (2022). Interplay between corporate social responsibility and organizational green culture and their role in employees’ responsible behavior towards the environment and society. Journal of Cleaner Production, 366, 132878.

Saks, A. M. (2022). Caring human resources management and employee engagement. Human Resource Management Review, 32(3), 100835.

Edo, B. L., & Omunakwe, C. (2021). Principals’ conflict resolution strategies on effective management of secondary schools in Port Harcourt Metropolis. International Journal of Innovative Education Research, 9(3), 100-107.

Nwafor, I. N., & Robert-Okah, I. (2022). Crises Management Strategies of Private Secondary School Principals in Port Harcourt Local Government Area, Rivers State, Nigeria. Texas Journal of Multidisciplinary Studies, 4, 162-173.

Nnochiri, N. I., & Okah, R. (2022). Strategies employed by private secondary schools principals in the management of crises in Rivers State, Nigeria. American Journal of Pedagogical and Educational Research, 1, 1-11.

Uju, U., Anaedu, N. F., Izuorah, J. N., & Obionu, U. A. (2022). School administrators’conflict resolution strategies as predictors of teachers’job satisfaction in Anambra State public secondary schools. GPH-International Journal of Educational Research, 5(05), 32-40.

Yambo, J. M. O. (2022). Influence of the Principals’ Decision Making Skills on Students’ Academic Outcome in Public Teacher Training Colleges in Nyanza Region, Kenya. Journal of Research Innovation and Implementation in Education, 6(3), 136-144.

Tamunodiepiriye, I. P., Bedzra, L., & Essuman, J. (2022). Conflict Management Strategies, A Panacea for Effective Educational Leadership. Gyan Management, 16(1), 1-15.

Ezekiel, A. O., & Abdulraheem, I. (2022). Traditional Methods of Conflict Management and Resolutions: The Case of The Old Oyo Empire. European Journal of Management and Marketing Studies, 7(4), 126-139.

Okafor, S. O., Izueke, E. M., Okoye, E. O., Chuke, N. U., Kekeocha-Christopher, I. C., Okezi, O., ... & Udenze, C. (2022). Knowledge and Perception of School Social Work Services Among Parents Teachers Association (PTA) and its Implication to Community and Sustainable Development in South-east Nigeria. Italian Journal of Sociology of Education, 14(2), 175-200.

Olannye, P. A., & Aliku, I. H. (2022). Enhancing employee performance through the application of dispute resolutions in the banking industry. Journal of Global Social Sciences, 3(12), 47-74.

Nnochiri, I., & Robert-Okah, I. (2022). Crises Management Strategies of Private Secondary School Principals in Port Harcourt Local Government Area, Rivers State, Nigeria. Texas Journal of Multidisciplinary Studies, 4, 8-19.

Awotunde, P. O., & Ugodulunwa, C. A. (2004). Research methods in education. Jos: Fab Anieh (Nig) Ltd.

Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and psychological measurement, 30(3), 607-610.

Ndijuye, L. G. (2022). Developing conflict resolution skills among pre-primary children: Views and practices of naturalized refugee parents and teachers in Tanzania. Global Studies of Childhood, 12(2), 159-169.

Oguejiofor, N. C., Igbokwe, I. C., & Amaeze, F. E. (2022). Management of Principals’ Social Skills as Correlates of Effective School Organization in Public Secondary Schools in Enugu State, Nigeria. Webology, 19(3), 75-86.

Clifford, K. C., & Ejike, O. S. (2022). Conflict Management Strategies of Principals in Resolving Students’ Conflict in Secondary School in Port Harcourt Metropolis. South Asian Res J Human Soc Sci, 4(3), 207-219.

Ogharen, B. B., Egbule, E. O., & Joy, A. C. (2022). Management of Interpersonal Conflict Involving Principals and Teachers of Selected Public Secondary Schools in Nigeria. Journal of Educational and Social Research, 12(3), 320-320.

Rwehumbiza, E. G., & Mfugale, C. (2022). Contribution of Conflict Management on Employees' Performance in Tanzania: A Case Study of Dar es Salaam Maritime Gateway Project. International journal of Engineering, Business and Management, 6(3), 1-70.

Omoraka, A. E. (2022). A principal component analysis of supply chain management skills for the Nigerian construction industry. International Journal of Construction Management, 22(12), 2413-2421.