Modeling the Influence of Social Media-Based Educational Marketing on Prospective Students' Enrollment Intentions

https://doi.org/10.56741/IISTR.jpes.002221

Authors

Keywords:

Educational Marketing, Madrasah Image, SEM-PLS, Social Media, Student Interest

Abstract

This study aims to analyze the effectiveness of social media-based educational marketing strategies in increasing prospective students’ interest in madrasahs in Samarinda City by considering the roles of content quality, usage intensity, and engagement, as well as institutional image as a mediating variable. This research employs a quantitative approach with an explanatory design and is analyzed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS). The sample consists of 150 respondents, including prospective students and parents who have accessed madrasah social media. The results indicate that content quality (β = 0.32; t = 4.85), usage intensity (β = 0.28; t = 3.92), and engagement (β = 0.35; t = 5.10) have positive and significant effects on institutional image, with engagement being the most dominant factor. Furthermore, content quality (β = 0.21; t = 2.98), usage intensity (β = 0.18; t = 2.45), and engagement (β = 0.22; t = 3.10) also significantly influence prospective students’ interest. Institutional image has the strongest effect on interest (β = 0.41; t = 6.25). The R² values of 0.68 for institutional image and 0.72 for interest indicate strong explanatory power of the model. In addition, institutional image is proven to act as a partial mediator in the relationship between social media marketing strategies and prospective students’ interest. This study concludes that the effectiveness of social media-based educational marketing is strongly determined by content quality, consistency of use, and audience engagement in building a positive institutional image. The findings highlight the importance of interactive and integrated digital strategies to enhance the attractiveness of madrasahs in the digital era.

Downloads

Download data is not yet available.

Author Biographies

Basri, Ministry of Religious Affairs of the Republic of Indonesia

is an Indonesian civil servant at the Ministry of Religious Affairs of the Republic of Indonesia, actively supporting institutional development, educational policies, and community empowerment. He is currently pursuing a Doctoral degree in Educational Management at Universitas Mulawarman. His research interests include educational governance, human resource development, and institutional effectiveness. He integrates professional experience with academic research to contribute to improving educational quality and public service in Indonesia. (email: basripengawaskota@gmail.com).

Ilham, Education Office

is an Indonesian professional committed to public service, educational development, and institutional leadership. He is currently pursuing a Doctoral degree in Educational Management at Universitas Mulawarman. His academic interests focus on educational management, institutional effectiveness, and human resource development. By combining practical experience with academic knowledge, he seeks to enhance educational quality and strengthen management practices that support sustainable educational development in Indonesia. (email: ilham.muchtar10@gmail.com).

Widyatmike Gede Mulawarman, Mulawarman University

is a Professor at Universitas Mulawarman specializing in guidance and counseling and educational sciences. His research focuses on counseling psychology, student development, educational innovation, character education, and mental health. He has made significant contributions through teaching, research, and community engagement, advancing counseling practices and improving educational quality, particularly in higher education and teacher education institutions. (email: widyatmike@fkip.unmul.ac.id).

Nurlaili, Mulawarman University

is a Professor of Educational Management at the Faculty of Teacher Training and Education, Universitas Mulawarman. Her research interests include teacher performance, educational leadership, organizational conflict, work stress, and human resource management in education. She actively contributes to research, teaching, and community service, promoting educational innovation and effective leadership to improve institutional performance and educational quality in Indonesia. (email: nurlaili@fkip.unmul.ac.id).

References

S. Ndagire, M. Musa, and R. Lubaale, “A Systematic Review on the Utilization of Digital Marketing Communication Tools in Higher Education Institutions,” vol. 19, pp. 887–893, Jan. 2024, doi: 10.5281/zenodo.10049652#303.

A. Kisiołek, O. Karyy, P. Kobis, and A. Pawliczek, “Digitalisation of marketing activities in higher education institutions,” Procedia Comput. Sci., vol. 270, pp. 1996–2005, 2025, doi: https://doi.org/10.1016/j.procs.2025.09.320. DOI: https://doi.org/10.1016/j.procs.2025.09.320

A. M. Al-Adamat et al., “The Impact of Digital Marketing for Education Services on the Mental Image for Students in Private Universities in Jordan,” in The Effect of Information Technology on Business and Marketing Intelligence Systems, M. Alshurideh, B. H. Al Kurdi, R. Masa’deh, H. M. Alzoubi, and S. Salloum, Eds., Cham: Springer International Publishing, 2023, pp. 223–240. doi: 10.1007/978-3-031-12382-5_12. DOI: https://doi.org/10.1007/978-3-031-12382-5_12

E. Constantinides and M. C. Zinck Stagno, “Potential of the social media as instruments of higher education marketing: a segmentation study,” Journal of Marketing for Higher Education, vol. 21, no. 1, pp. 7–24, Jun. 2011, doi: 10.1080/08841241.2011.573593. DOI: https://doi.org/10.1080/08841241.2011.573593

A. M. Kaplan and M. Haenlein, “Users of the world, unite! The challenges and opportunities of Social Media,” Bus. Horiz., vol. 53, no. 1, pp. 59–68, 2010, doi: https://doi.org/10.1016/j.bushor.2009.09.003.

H. Xie, Z. Tan, and X. Lv, “Application of Artificial Intelligence in Financial Risk Management in a Company,” in ACM International Conference Proceeding Series, Association for Computing Machinery, Dec. 2024, pp. 349–354. doi: 10.1145/1122445.1122456. DOI: https://doi.org/10.1145/3697355.3697412

S. Mallik and A. Gangopadhyay, “Proactive and Reactive Engagement of Artificial Intelligence Methods for Education: A Review,” Jan. 2023, [Online]. Available: http://arxiv.org/abs/2301.10231 DOI: https://doi.org/10.3389/frai.2023.1151391

I. Machali, “Islam Memandang Hak Asasi Pendidikan,” Jurnal Pendidikan Islam, vol. 27, no. 1, pp. 1–20, Feb. 2016, doi: 10.15575/jpi.v27i1.492. DOI: https://doi.org/10.15575/jpi.v27i1.492

S. Aimah, M. Nasih, N. Wafiroh, and F. M. Fakhruddin, “Engaging Generation Z: Marketing Innovations in Islamic Boarding Schools for Sustainability,” Al-Tanzim: Jurnal Manajemen Pendidikan Islam, vol. 8, no. 3, pp. 874–888, Sep. 2024, doi: 10.33650/al-tanzim.v8i3.8691. DOI: https://doi.org/10.33650/al-tanzim.v8i3.8691

S. Sudadi, H. Hifni, M. Taufiqqurahman, and S. Suharyatun, “Madrasah Public Relations Strategy in Building a Positive Image Based on Islamic Values,” Al-Tanzim: Jurnal Manajemen Pendidikan Islam, vol. 10, no. 1, pp. 318–330, Feb. 2026, doi: 10.33650/al-tanzim.v10i1.13537. DOI: https://doi.org/10.33650/al-tanzim.v10i1.13537

G. Ghufron, M. Khusnurridlo, N. Najiburrahman, H. Baharun, and M. N. H. Muchlis, “Islamic Branding: Insights from Strengthening Madrasah Competitiveness in Building Public Trust,” Al-Tanzim: Jurnal Manajemen Pendidikan Islam, vol. 7, no. 1, pp. 179–190, Jan. 2023, doi: 10.33650/al-tanzim.v7i1.3943. DOI: https://doi.org/10.33650/al-tanzim.v7i1.3943

Z. Arifin, D. Artanto, and A. Rahman, “Digital Marketing: Marketing Strategy for Madrasah Education Services During The Covid-19 Pandemic,” Al-Tanzim: Jurnal Manajemen Pendidikan Islam, vol. 7, no. 1, pp. 1–10, Jan. 2023, doi: 10.33650/al-tanzim.v7i1.3443. DOI: https://doi.org/10.33650/al-tanzim.v7i1.3443

J. P. van der Harst and S. Angelopoulos, “Less is more: Engagement with the content of social media influencers,” J. Bus. Res., vol. 181, p. 114746, 2024, doi: https://doi.org/10.1016/j.jbusres.2024.114746. DOI: https://doi.org/10.1016/j.jbusres.2024.114746

S. Bazi, R. Filieri, and M. Gorton, “Social media content aesthetic quality and customer engagement: The mediating role of entertainment and impacts on brand love and loyalty,” J. Bus. Res., vol. 160, p. 113778, 2023, doi: https://doi.org/10.1016/j.jbusres.2023.113778. DOI: https://doi.org/10.1016/j.jbusres.2023.113778

D. K S and A. Massand, “A study on reflective factors of social media marketing activities and its influence on purchase intention of Gen Z,” Acta Psychol. (Amst), vol. 259, p. 105459, 2025, doi: https://doi.org/10.1016/j.actpsy.2025.105459. DOI: https://doi.org/10.1016/j.actpsy.2025.105459

J. Cai, S. Osman, S. A. Haron, and W. Teng, “Storytelling, humour, and promotions: How social media marketing influences university students’ green purchase intention,” Sustainable Futures, vol. 10, p. 101001, 2025, doi: https://doi.org/10.1016/j.sftr.2025.101001. DOI: https://doi.org/10.1016/j.sftr.2025.101001

B. Busriadi, M. Zaki, L. A. Chusmita, and A. Hidayat, “The Satisfaction Analysis of Professional Placement Partners on the Performance of University Students,” AL-TANZIM: Jurnal Manajemen Pendidikan Islam, vol. 6, no. 4, pp. 1064–1078, Aug. 2022, doi: 10.33650/al-tanzim.v6i4.3862. DOI: https://doi.org/10.33650/al-tanzim.v6i4.3862

W. Dharmayanti and S. Munadi, “Faktor-Faktor yang Memengaruhi Minat Siswa SMP Masuk SMK di Kota Pontianak [Factors Affecting Junior High School Students’ Interest In Studying At Vocational High School In Pontianak City],” J. Pendidikan Vokasi, vol. 4, no. 3, pp. 405-419. DOI: https://doi.org/10.21831/jpv.v4i3.2563

S. Nurmala, "Faktor-faktor yang mempengaruhi minat siswa untuk melanjutkan ke Sekolah Menengah Kejuruan," Jurnal Kependidikan: Penelitian Inovasi Pembelajaran, vol. 42, no. 2, pp. 162–172, Nov. 2012, doi: 10.21831/jk.v42i2.1950.

A. Majid, "Faktor-faktor yang berpengaruh terhadap minat siswa SMP masuk SMK," Jurnal Pendidikan Vokasi, vol. 2, no. 3, pp. 284–292, Nov. 2012, doi: 10.21831/jpv.v2i3.1037. DOI: https://doi.org/10.21831/jpv.v2i3.1037

M. Umar, H. Nawawi, N. Latifah, and A. E. Sujianto, "Educational Services Marketing," EDUTEC: Journal of Education and Technology, vol. 5, no. 1, pp. 36–45, Sep. 2021.

L. Najiah, "Educational Marketing Management Strategy Through Social Media to Increase the Interest of New Students," in Proceedings of International Conference on Education, Society and Humanity (ICESH), vol. 2, no. 2, pp. 507–514, 2024.

A. Nurman, E. Harapan, and N. Kesumawati, “Journal of Educational and Learning Studies Education service marketing management,” vol. 4, no. 1, pp. 51–56, 2021, doi: 10.32698/01442.

A. Zohriah, A. Muin, S. Rohimat, S. Al Faqih, and U. Sultan Maulana Hasanuddin Banten, “The Dynamics of Educational Services Marketing in the Digital Era,” 2025. DOI: https://doi.org/10.52121/ijessm.v5i3.871

M. Marya, A. Anengsih, A. Zohriah, and A. Mu'in, "Human Resource Development Strategy and Educational Marketing Mix in Improving the Competitiveness of Educational Institutions," SOSIOEDUKASI: Jurnal Ilmiah Ilmu Pendidikan dan Sosial, vol. 14, no. 4, pp. 3295–3307, Dec. 2025, doi: 10.36526/sosioedukasi.v14i4.6511. DOI: https://doi.org/10.36526/sosioedukasi.v14i4.6511

H. Harini, D. P. Wahyuningtyas, S. Sutrisno, M. I. Wanof, and A. M. A. Ausat, “Marketing Strategy for Early Childhood Education (ECE) Schools in the Digital Age,” Jurnal Obsesi : Jurnal Pendidikan Anak Usia Dini, vol. 7, no. 3, pp. 2742–2758, May 2023, doi: 10.31004/obsesi.v7i3.4454. DOI: https://doi.org/10.31004/obsesi.v7i3.4454

A. Zohriah, A. F. Firdaus, A. Idris, M. Nuroniyah, and A. Muin, "The Evolution of Educational Service Marketing and Relational Marketing in Islamic Education Institutions," Islamic Management: Jurnal Manajemen Pendidikan Islam, vol. 9, no. 1, pp. 97–112, 2026, doi: 10.30868/im.v9i01.9269.

A. M. Shahzad, F. T. Mousa, and M. P. Sharfman, “The implications of slack heterogeneity for the slack-resources and corporate social performance relationship,” J. Bus. Res., vol. 69, no. 12, pp. 5964–5971, 2016, doi: https://doi.org/10.1016/j.jbusres.2016.05.010.

M. Rey-Moreno, J. A. Felício, C. Medina-Molina, and R. Rufín, “Facilitator and inhibitor factors: Adopting e-government in a dual model,” J. Bus. Res., vol. 88, pp. 542–549, 2018, doi: https://doi.org/10.1016/j.jbusres.2017.11.015.

L. Dessart, C. Veloutsou, and A. Morgan-Thomas, “Consumer engagement in online brand communities: a social media perspective,” Journal of Product & Brand Management, vol. 24, no. 1, pp. 28–42, Mar. 2015, doi: 10.1108/JPBM-06-2014-0635. DOI: https://doi.org/10.1108/JPBM-06-2014-0635

A. M. Kaplan and M. Haenlein, “Users of the world, unite! The challenges and opportunities of Social Media,” Bus. Horiz., vol. 53, no. 1, pp. 59–68, 2010, doi: https://doi.org/10.1016/j.bushor.2009.09.003. DOI: https://doi.org/10.1016/j.bushor.2009.09.003

A. Kaplan and G. Mazurek, "Social Media," in Handbook of Media Management and Economics, A. Albarran, B. Mierzejewska, and J. Jung, Eds. New York, NY, USA: Routledge, 2018, pp. 273–286. DOI: https://doi.org/10.4324/9781315189918-17

P. K. Kannan and H. “Alice” Li, “Digital marketing: A framework, review and research agenda,” International Journal of Research in Marketing, vol. 34, no. 1, pp. 22–45, 2017, doi: https://doi.org/10.1016/j.ijresmar.2016.11.006. DOI: https://doi.org/10.1016/j.ijresmar.2016.11.006

Y. K. Dwivedi et al., “Setting the future of digital and social media marketing research: Perspectives and research propositions,” Int. J. Inf. Manage., vol. 59, p. 102168, 2021, doi: https://doi.org/10.1016/j.ijinfomgt.2020.102168.

J. Dawes, “Cigarette brand loyalty and purchase patterns: An examination using US consumer panel data,” J. Bus. Res., vol. 67, no. 9, pp. 1933–1943, 2014, doi: https://doi.org/10.1016/j.jbusres.2013.11.014. DOI: https://doi.org/10.1016/j.jbusres.2013.11.014

S. Yousaf and F. Xiucheng, “Humanizing stigmatized places: Inter-group contact and attitude change toward Pakistan and Iran in the ‘Humans of New York’ Facebook space,” J. Bus. Res., vol. 116, pp. 666–679, 2020, doi: https://doi.org/10.1016/j.jbusres.2018.04.015.

Y. K. Dwivedi et al., “Setting the future of digital and social media marketing research: Perspectives and research propositions,” Int. J. Inf. Manage., vol. 59, p. 102168, 2021, doi: https://doi.org/10.1016/j.ijinfomgt.2020.102168. DOI: https://doi.org/10.1016/j.ijinfomgt.2020.102168

Lisette de Vries, Sonja Gensler, and Peter S H Leeflang, “Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing,” Journal of Interactive Marketing, vol. 26, no. 2, pp. 83–91, May 2012, doi: 10.1016/j.intmar.2012.01.003. DOI: https://doi.org/10.1016/j.intmar.2012.01.003

M. Rey-Moreno, J. A. Felício, C. Medina-Molina, and R. Rufín, “Facilitator and inhibitor factors: Adopting e-government in a dual model,” J. Bus. Res., vol. 88, pp. 542–549, 2018, doi: https://doi.org/10.1016/j.jbusres.2017.11.015.

A. M. Shahzad, F. T. Mousa, and M. P. Sharfman, “The implications of slack heterogeneity for the slack-resources and corporate social performance relationship,” J. Bus. Res., vol. 69, no. 12, pp. 5964–5971, 2016, doi: https://doi.org/10.1016/j.jbusres.2016.05.010.

M. Rey-Moreno, J. A. Felício, C. Medina-Molina, and R. Rufín, “Facilitator and inhibitor factors: Adopting e-government in a dual model,” J. Bus. Res., vol. 88, pp. 542–549, 2018, doi: https://doi.org/10.1016/j.jbusres.2017.11.015. DOI: https://doi.org/10.1016/j.jbusres.2017.11.015

Y. M. Wong, “Effect of Laser Acupuncture on Heart Rate Variability of Nonpatients and Patients with Spinal Cord Injury,” J. Acupunct. Meridian Stud., vol. 10, no. 1, pp. 53–54, 2017, doi: https://doi.org/10.1016/j.jams.2016.11.004. DOI: https://doi.org/10.1016/j.jams.2016.11.004

S. Yousaf and F. Xiucheng, “Humanizing stigmatized places: Inter-group contact and attitude change toward Pakistan and Iran in the ‘Humans of New York’ Facebook space,” J. Bus. Res., vol. 116, pp. 666–679, 2020, doi: https://doi.org/10.1016/j.jbusres.2018.04.015. DOI: https://doi.org/10.1016/j.jbusres.2018.04.015

A. M. Shahzad, F. T. Mousa, and M. P. Sharfman, “The implications of slack heterogeneity for the slack-resources and corporate social performance relationship,” J. Bus. Res., vol. 69, no. 12, pp. 5964–5971, 2016, doi: https://doi.org/10.1016/j.jbusres.2016.05.010. DOI: https://doi.org/10.1016/j.jbusres.2016.05.010

X. Liang and J. Frösén, “Examining the link between marketing controls and firm performance: The mediating effect of market-focused learning capability,” J. Bus. Res., vol. 109, pp. 545–556, 2020, doi: https://doi.org/10.1016/j.jbusres.2019.01.021. DOI: https://doi.org/10.1016/j.jbusres.2019.01.021

C. J. Edwards, J. S. Bendickson, B. L. Baker, and S. J. Solomon, “Entrepreneurship within the history of marketing,” J. Bus. Res., vol. 108, pp. 259–267, 2020, doi: https://doi.org/10.1016/j.jbusres.2019.10.040. DOI: https://doi.org/10.1016/j.jbusres.2019.10.040

J. W. Creswell and J. D. Creswell, Research design: Qualitative, quantitative, and mixed methods approaches. Sage Publications, 2017.

M. Saunders, P. Lewis, and A. Thornhill, “Research Methods for Business Students (4th edn,” 2011.

M. Sarstedt, C. M. Ringle, and J. F. Hair, “Partial least squares structural equation modeling,” in Handbook of market research, Springer, 2021, pp. 587–632. DOI: https://doi.org/10.1007/978-3-319-57413-4_15

Published

2026-07-25

How to Cite

Basri, Ilham, Mulawarman, W. G., & Nurlaili. (2026). Modeling the Influence of Social Media-Based Educational Marketing on Prospective Students’ Enrollment Intentions. Journal of Pedagogy and Education Science, 5(02), 832–852. https://doi.org/10.56741/IISTR.jpes.002221

Plaudit