Mobile Banking in Madagascar: Potential Benefits and Challenges

Maminiaina Heritiana Sedera Rakotoarisoa; Ravoaja Hajaina

doi:10.56741/jmsd.v2i03.452

Authors

Maminiaina Heritiana Sedera Rakotoarisoa
sedera.r@iscam.mg
ISCAM Business School
Ravoaja Hajaina ISCAM Business School

DOI:

https://doi.org/10.56741/jmsd.v2i03.452

Keywords:

Mobile Banking, Financial literacy, Financial Inclusion, commercial bank, Madagascar

Abstract

The existence of mobile banking promotes financial inclusiveness and upgrades the financial literacy of individuals. Mobile banking has drastically grown in the decades both in developed and developing nations. This fast pace of growth is a result of raising various types of products and services related to mobile money for users. In this work, we present additional information that needs to be understood about mobile banking in the context of Madagascar, Africa. The aim of this paper is to provide an overview of the potential benefits and challenges faced in adopting mobile banking. Understanding the current issues of mobile banking contributes to the advancement of theory and scientific knowledge in banking and finance. In addition to the contribution of this work to the literature on mobile banking, this yields insightful and comprehensive knowledge for the government, central banks, commercial banks, and other financial institutions in forming new strategies to improve the financial system and cope with technological advancement.

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Author Biographies

Maminiaina Heritiana Sedera Rakotoarisoa, ISCAM Business School

Sedera is a junior Lecturer and Researcher at the ISCAM Business School, in Madagascar. Currently, he is a member of the research lab “Centre de Recherche ISCAM” at the Business School. In addition, He is managing the ASTA Research Center, an independent research institution in Madagascar. Sedera graduated with a Master Management minor in finance from the Faculty of Economics and Business, Universitas Sebelas Maret, Indonesia. Sedera has published a few research papers in reputable journals, both international and national. (email: sedera.r@iscam.mg).

Ravoaja Hajaina , ISCAM Business School

Dr. Hajaina holds a PhD in Management Science from the University of Antananarivo, Madagascar. He is a senior lecturer and researcher at ISCAM Business School (IBS), Madagascar. He is a member of the research lab “Centre de Recherche ISCAM." He has participated in a reputable international conference. He has published book chapters in Emerald Publishing and Springer. He is interested in Human Resource Management, Organizational Behavior, and Corporate social responsibility. (email: hajaina.r@iscam.mg ).

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