Facility Management in Supporting Scientific Writing Learning at SMAN 10 Surabaya

Nuphanudin; Nayla Dea Adelia; Raya Naila Feisya; Zulfa Sekar Arum

doi:10.56741/IISTR.bei.001843

Authors

Nuphanudin
nuphanudinnuphanudin@unesa.ac.id
Universitas Negeri Surabaya https://orcid.org/0000-0001-5684-063X
Nayla Dea Adelia Universitas Negeri Surabaya https://orcid.org/0009-0006-4430-2985
Raya Naila Feisya Universitas Negeri Surabaya https://orcid.org/0009-0001-9828-8449
Zulfa Sekar Arum Universitas Negeri Surabaya https://orcid.org/0009-0007-7627-2159

DOI:

https://doi.org/10.56741/IISTR.bei.001843

Keywords:

Constructivist Approach, Educational Quality Assurance, Facility Management, School Infrastructure, Scientific Writing Learning, Secondary Education, SMAN 10 Surabaya

Abstract

This study explores how facility and infrastructure management support scientific writing learning at SMAN 10 Surabaya. Scientific writing is a critical academic competence that requires not only cognitive and literacy skills but also an enabling learning environment supported by adequate educational resources. Using a descriptive qualitative approach, this research investigated the availability of facilities, the roles of teachers and students in facility utilization, and collaborative management strategies that contribute to learning quality improvement. Data were collected through semi-structured interviews with teachers, guidance counselors, school administrators, and students, complemented by direct observations of facility use and document analysis of school inventory and development plans. The findings reveal that SMAN 10 Surabaya provides baseline infrastructure, including a school library, computer laboratories, internet access, and digital learning resources, which collectively support students’ academic writing practices. However, limitations remain in terms of updated references, computer availability, and digital access consistency. Teachers play a pivotal role as facilitators by integrating digital academic tools such as Google Scholar, Mendeley, and online mentoring platforms to scaffold students’ writing development. Students actively engage in constructivist learning practices through exploration, collaboration, and iterative writing revisions. Furthermore, facility governance is strengthened through participatory planning, transparent procurement, routine maintenance, and continuous evaluation involving multiple stakeholders. Overall, the study concludes that strategic, collaborative, and adaptive facility management functions as a key enabler of scientific writing learning and educational quality enhancement.

Downloads

Download data is not yet available.

Author Biographies

Nuphanudin, Universitas Negeri Surabaya

is a lecturer at Universitas Negeri Surabaya, Indonesia. He serves as the Publication Chair for a national conference, where he coordinates publication processes and ensures that research dissemination activities run smoothly and according to plan. His professional interests include web design, online marketing consulting, and technical support for digital platforms, particularly in supporting academic communication and conference management. (email: nuphanudinnuphanudin@unesa.ac.id).

Nayla Dea Adelia, Universitas Negeri Surabaya

is a student at Universitas Negeri Surabaya majoring in Educational Management. She is known as a diligent, friendly, and responsible person, both in her studies and daily life. She has a number of hobbies, such as reading, writing, and trying new things to broaden her horizons. She actively participates in various campus activities that help her develop her teamwork, time management, and communication skills. In her studies and organizations, she always maintains discipline and consistency to achieve the best results. (email: 25010714021@mhs.unesa.ac.id).

Raya Naila Feisya, Universitas Negeri Surabaya

is a student of Educational Management at Universitas Negeri Surabaya who is known for being active and enthusiastic in various campus activities, both academic and non-academic. She believes that involvement in campus organizations and communities helps improve interpersonal and leadership skills. She gets along easily with friends from various backgrounds and always strives to build positive relationships. (email: 25010714105@mhs.unesa.ac.id).

Zulfa Sekar Arum, Universitas Negeri Surabaya

is an Education Management student at Universitas Negeri Surabaya who has a high level of adaptability and a strong passion for developing her potential. She actively participates in leadership training, educational seminars, and social projects that give her practical experience in program management. She is accustomed to working independently and in teams, and strives to be a good listener and effective communicator. In her first semester, she also actively participated in Student Activity Units (UKM) to develop her interests and talents. (email: 25010714209@mhs.unesa.ac.id).

References

L. Barrett, P., Davies, F., Zhang, Y., & Barrett, “The Impact of Classroom Design on Pupils’ Learning: New Evidence from Holistic Environmental Factors.,” Build. Environ., vol. 195, p. 107750, 2021.

J. Gao, N., & Lafortune, “School Facility Conditions and Student Outcomes: Evidence from Policy and Funding Disparities,” Educ. Financ. Policy, vol. 15, no. 4, pp. 682–710, 2020, [Online]. Available: https://doi.org/10.1162/edfp_a_00293%0A DOI: https://doi.org/10.1162/edfp_a_00293

S. Vincent, J. M., Jain, M., & Lin, “Facility Conditions, Maintenance Investment, and Student Opportunity: Evidence for Equity-Focused Infrastructure Planning,” Educ. Adm. Q., vol. 58, no. 5, pp. 789–825, 2022, [Online]. Available: https://doi.org/10.1177/0013161X221098765

X. Zhang, D., Zhang, H., & Wang, “School Infrastructure and Student Learning Outcomes: Evidence from Large-Scale Assessment Data.,” Int. J. Educ. Dev., vol. 91, p. 102576, 2022, [Online]. Available: https://doi.org/10.1016/j.ijedudev.2022.102576 DOI: https://doi.org/10.1016/j.ijedudev.2022.102576

R. Ariyanti, A., & Fitriana, “Students’ Difficulties in Writing Scientific Papers: A Review of Academic Literacy Challenges.,” Heliyon, vol. 7, no. 12, p. 408540, 2021.

A. Lu, J., Zaidi, S. F. A., & Tarhini, “M-learning Service Quality and Student Satisfaction: A Meta-analytic Review,” Comput. Educ., vol. 204, p. 104874, 2024.

D. Luo, N., Zhang, M., & Qi, “Digital Learning Environments and Student Engagement: A Systematic Review,” Comput. Educ., vol. 166, p. 104154, 2021.

J. Kim, Y., & Kim, “AI-enhanced Scaffolding and Student Writing Outcomes: Evidence from Classroom Interventions,” Comput. Educ., vol. 191, p. 104639, 2022.

K. Dhar, P., & Lee, “Service Quality and Institutional trust in Digitally Transformed Education Services: A Systematic Synthesis,” Educ. Res. Rev., vol. 42, p. 100564, 2024, [Online]. Available: https://doi.org/10.1016/j.edurev.2024.100564

A. K. Teeroovengadum, V., Kamalanabhan, T. J., & Seebaluck, “Rethinking Service Quality Measurement in Education Services: A Systematic Synthesis and Future Agenda.,” Qual. Assur. Educ., vol. 31, no. 4, pp. 456–475, 2023, [Online]. Available: https://doi.org/10.1108/QAE-01-2023-0012

T. K. F. Chiu, “School Digital Learning Policies and Teachers’ Digital Competence Development: A Multi-level Perspective,” Comput. Educ., vol. 182, p. 104463, 2022.

K. Hathaway, J., Guglielmo, S., & Kwon, “Internet Access Equity and Digital Learning Readiness: Implications for School Systems,” Comput. Educ., vol. 207, p. 104913, 2024, [Online]. Available: https://doi.org/10.1016/j.compedu.2023.104913

A. Aslan, “Problem-based Learning in Live Online Class: Learning Achievement, Problem-solving Skill, Communication Skill, and Interaction,” Comput. Educ., vol. 171, p. 104237, 2021, [Online]. Available: https://doi.org/10.1016/j.compedu.2021.104237 DOI: https://doi.org/10.1016/j.compedu.2021.104237

J. Andrade-Arenas, L., Corzo-Zavaleta, J. I., Alvarado-Páucar, A., Baldeón-Vilca, C., Segovia-Fernández, L., Reyes-Vilca, N., López-Tolentino, G., Villarreal-Chumbes, V., & Canturín-Narrea, “Design of an Educational Platform Based on an Innovative Model of Research in Secondary School Students.,” Int. J. Electr. Comput. Eng., vol. 15, no. 2, pp. 2000–2021, 2025, [Online]. Available: https://doi.org/10.11591/ijece.v15i2.pp2000-2021 DOI: https://doi.org/10.11591/ijece.v15i2.pp2000-2021

P. Magasi, C., Mashenene, R., & Kihwelo, “Service Quality Dimensions and Student Satisfaction in Higher Education: Evidence from Emerging Economies,” Qual. Assur. Educ., vol. 30, no. 3, pp. 295–312, 2022.

K. Dangaiso, A., Seo, Y., & Um, “Blended Service Quality and Student Satisfaction in Digitally Supported Higher Education,” Internet High. Educ., vol. 57, p. 100882, 2023, [Online]. Available: https://doi.org/10.1016/j.iheduc.2023.100882

N. A. Ali, F., Zhou, Y., Hussain, K., Nair, P. K., & Ragavan, “Does Higher Education Service Quality Influence Student Satisfaction? Evidence from a Developing Country,” J. Hosp. Leis. Sport Tour. Educ., vol. 28, p. 100272, 2021.

M. Ban, K., Alterkait, M., & Alduaij, “Perceived Service Quality and Student Satisfaction in Higher Education Under Digital Integration: Evidence and Implications,” Front. Educ., vol. 9, p. 1492432, 2024.

M. J. Bobkina, J., Domínguez Romero, E., & Gómez Ortiz, “Kinesic Communication in Traditional and Digital Contexts: An Exploratory Study of ESP Undergraduate Students,” System, vol. 115, p. 103034, 2023, [Online]. Available: https://doi.org/10.1016/j.system.2023.103034%0A

Z. Yeh, H.-C., & Yu, “Academic Writing Development in Digital Contexts: Trends and Pedagogical Implications.,” System, vol. 115, p. 103034, 2023, [Online]. Available: https://doi.org/10.1016/j.system.2023.103034 DOI: https://doi.org/10.1016/j.system.2023.103034

J. Marr, “Information Literacy Gaps in Secondary Students’ Academic Work: Implications for Writing Pedagogy,” J. Inf. Lit., vol. 16, no. 2, pp. 28–45, 2022.

M. Sumi, R., & Kabir, “Website Design, Information Quality, and E-learning Service Quality: Effects on Student Satisfaction,” Internet High. Educ., vol. 50, p. 100790, 2021, [Online]. Available: https://doi.org/10.1016/j.iheduc.2021.100790

L. V. Flavián, C., Pérez-Rueda, A., Belanche, D., & Casaló, “Intention to use Analytical Artificial Intelligence (AI) in Services: The Effect of Technology Readiness and Awareness,” J. Serv. Manag., vol. 33, no. 2, pp. 293–320, 2022, [Online]. Available: https://doi.org/10.1108/JOSM-10-2020-0378 DOI: https://doi.org/10.1108/JOSM-10-2020-0378

J. W. Creswell and C. N. Poth, Qualitative Inquiry and Research Design: Choosing Among Five Approaches, 4th ed. Thousand Oaks, CA, USA: Sage Publications, 2016.

I. Bafadal, Manajemen Perlengkapan Sekolah, Bumi Aksara, 2014.

T. Bush, Theories of Educational Leadership and Management, Thousand Oaks, CA, USA: Sage Publications, 2019.

J. Piaget, The Psychology of the Child, Basic Books, 1972.

L. S. Vygotsky, Mind in Society, Harvard Univ. Press, 1978.

E. Sallis, Total Quality Management in Education, Routledge, 2012.

OECD, Education Policy Outlook, OECD Publ., 2020.

F. R. David, F. R. David, and M. E. David, Strategic Management: Concepts and Cases: A Competitive Advantage Approach. Upper Saddle River, NJ, USA: Pearson, 2017.

B. Trilling and C. Fadel, 21st Century Skills: Learning for Life in Our Times. San Francisco, CA, USA: Jossey-Bass, 2009.

UNESCO, Education for Sustainable Development Goals, OECD Publ., 2017.

H. Kallio, A. M. Pietilä, M. Johnson, and M. Kangasniemi, “Systematic methodological review: Developing a framework for a qualitative semi‐structured interview guide,” Journal of Advanced Nursing, vol. 72, no. 12, pp. 2954–2965, 2016. DOI: https://doi.org/10.1111/jan.13031

Fadilaturrahman, “Strategi Pengelolaan Sarana dalam Meningkatkan Mutu Pendidikan di Sekolah Dasar Negeri 61 Pekanbaru,” Universitas Islam Negeri Sultan Syarif Kasim Riau Pekanbaru, 2025.

G. B. Marshall, C., & Rossman, Designing Qualitative Research, Sage Publ., 2016.

G. A. Bowen, “Document analysis as a qualitative research method,” Qualitative Research Journal, vol. 9, no. 2, pp. 27–40, 2009. DOI: https://doi.org/10.3316/QRJ0902027

V. Braun and V. Clarke, “Using thematic analysis in psychology,” Qualitative Research in Psychology, vol. 3, no. 2, pp. 77–101, 2006. DOI: https://doi.org/10.1191/1478088706qp063oa

E. G. Lincoln, Y. S., & Guba, Naturalistic Inquiry, Sage Publication, 1985. DOI: https://doi.org/10.1016/0147-1767(85)90062-8

R. N. Amanchukwu, G. J. Stanley, and N. P. Ololube, “A review of leadership theories, principles and styles and their relevance to educational management,” Management, vol. 5, no. 1, pp. 6–14, 2015.

R. I. Asiyai, “Assessing School Facilities in Developing Countries,” Educ. Res. J., vol. 5, no. 2, pp. 45–56, 2012.

W. Li, X., Zhang, Y., & Liu, “Technology Integration in Resource-constrained Schools: A Systematic Review,” Educ. Technol. Res. Dev., vol. 72, no. 1, pp. 1–25, 2024.

N. A. Ali, F., Zhou, Y., Hussain, K., Nair, P. K., & Ragavan, “Does Higher Education Service Quality Influence Student Satisfaction?,” J. Hosp. Leis. Sport Tour. Educ., vol. 28, pp. 100–105, 2021.

M. Fullan, The New Meaning of Educational Change, Teach. Coll. Press., 2016.