The Effect of Work Stress on the Driving Behavior of Online Motorcycle Taxi Drivers

Renny Septiari; Reiny Ditta Myrtanti; Sibut; Erni Yulianti

doi:10.56741/IISTR.esl.002257

Authors

Renny Septiari
rennyseptiari@lecturer.itn.ac.id
National Institute of Technology https://orcid.org/0000-0003-3294-4148
Reiny Ditta Myrtanti National Institute of Technology https://orcid.org/0009-0006-2721-4473
Sibut National Institute of Technology
Erni Yulianti National Institute of Technology

Keywords:

Digital Technology, Motorcycle, Occupational Stress, Workload

Abstract

Working as an online motorcycle taxi driver is a job many people do nowadays. The development of digital technology has made working as an online motorcycle taxi driver a new source of hope for job seekers. Various digital services, such as these, are widely available, making this job increasingly popular. Amidst busy activities, online services greatly facilitate the work of many people. Many online motorcycle taxi drivers currently offer delivery and pickup services. With more and more people doing this job, pressure has ultimately built up on each driver. Due to heavy workloads, some drivers feel stressed. The purpose of this study is to determine whether there is a relationship between workload, work environment, and traffic violations on driving Behavior, moderated by the variable of work stress. Data collection was conducted by distributing questionnaires directly for each variable. The respondents who participated in the study were 40 online motorcycle taxi drivers. The results show that there is an influence between workload, work environment, and traffic violations on driving behavior. However, after conducting a moderation test, it turns out that work stress does not moderate the influence of workload on driving behavior.

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Author Biographies

Renny Septiari, National Institute of Technology

Departement of Industrial Engineering National Institute of Technology (ITN), Assistant Professor

Reiny Ditta Myrtanti, National Institute of Technology

Departement of Industrial Engineering, Assistant Professor.

Sibut, National Institute of Technology

Departement of Mechanical Engineering, Assistant Professor.

Erni Yulianti, National Institute of Technology

Departement of Master of Civil Engineering, Assistant Professor.

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