Administrative Skills of Student Aides in Camarines Sur Polytechnic Colleges, Philippines

Main Article Content

Rachel Abigail Audal
Adriana Binas
Ashley Necole Oares
Jessica C. Marpuri

Abstract

The study aims to determine the Administrative Skills of Student Aides in CSPC within the academic year 2024-2025. It determined the profile (age, year level, sex, civil status, and program), administrative skills in records management, communication, technical, and human relations, and factors limiting the proficiency of the respondents. The questionnaire was distributed with widely open access to the respondents and got several ninety-two varied responses from 1st to 4th-year student aides in different programs. The researchers used the descriptive survey method through data gathering instruments such as self-made questionnaires to gather the necessary data. The data gathered were treated statistically through the use of the percentage technique, weighted mean, and Likert-type scale. The major findings are: the administrative skills of student aides are highly competent in human relations while competent in namely records management, communication, and technical. When it comes to the factors limiting the proficiency of the student aides, the underlying indicators on records management, verbal communication, technical, and human relations are perceived as disagreeing while agreeing on the written communication, which means that limits their proficiency. As an output, the recommendation, which is an action plan, is focused on the skills enhancement of the student aides under administrative skills, namely Records Management, Communication, Technical, and Human Relations.

Downloads

Download data is not yet available.

Article Details

How to Cite
Audal, R. A., Binas , A., Oares, A. N., & Marpuri, J. C. (2025). Administrative Skills of Student Aides in Camarines Sur Polytechnic Colleges, Philippines. Bincang Sains Dan Teknologi, 4(01), 38–50. https://doi.org/10.56741/bst.v4i01.872
Section
Articles
Author Biographies

Rachel Abigail Audal , Camarines Sur Polytechnic Colleges

is currently pursuing her tertiary education at Camarines Sur Polytechnic Colleges in San Miguel, Nabua, Camarines Sur, where she has been enrolled since 2022. She completed her High School journey both junior and senior at Nabua National High School in San Miguel, Nabua, Camarines Sur in 2017-2022, and her elementary education at St. Jude Thaddeus Learning Center (2010-2016). (email: auarachelabiagil@my.cspc.edu.ph).

Adriana Binas , Camarines Sur Polytechnic Colleges

is currently pursuing her tertiary education at Camarines Sur Polytechnic Colleges in San Miguel, Nabua, Camarines Sur, where she has been enrolled since 2022. She completed her High School journey both junior and senior at Nabua National High School in San Miguel, Nabua, Camarines Sur in 2016-2022, and her elementary education at Sta. Barbara Nabua Camarines Sur (2010-2016). (email: adtataro@my.cspc.edu.ph).

Ashley Necole Oares, Camarines Sur Polytechnic Colleges

is currently pursuing her tertiary education at Camarines  Sur Polytechnic Colleges in San Miguel, Nabua, Camarines Sur, where she has been enrolled since 2022. She completed her High School journey both junior and senior at Nabua National High School in San Miguel, Nabua, Camarines Sur in 2015-2022, and her elementary education at Sta. Barbara Nabua Camarines Sur (2009-2015). (email: asoares@my.cspc.edu.ph).

Jessica C. Marpuri, Camarines Sur Polytechnic Colleges

is a full-time instructor at Camarines Sur Polytechnic Colleges under the College of Tourism, Hospitality, and Business Management. She is currently in the process of completing her Doctor of Business Administration at Ateneo de Naga University. She obtained her Master in Business Administration degree at the University of Northeastern Philippines and her undergraduate degree, Bachelor of Science in Office Administration, at Camarines Sur Polytechnic Colleges. She teaches core courses and business-related courses. (email: jessicamarpuri@cspc.edu.ph).

Received 2025-02-25
Accepted 2025-03-19
Published 2025-03-19

Plaudit

References

Keiling, H. (2024). 10 Strong Administrative Skills to Build for Professional Growth. Indeed. https://www.indeed.com/career-advice/career-development/administrative-skills

Mellinger, M. (2019). The Importance of Daily Skills in the Workforce. https://www.aiche.org/community/sites/committees/youngprofessionals/

Burrows, A. (2024). What does a Student Assistant do? Zippia. https://www.zippia.com/student-assistant-jobs/what-does-a-student-assistant-do/

Dovetail (2023). Descriptive Research: Design, Methods, Examples, and FAQs. https://dovetail.com/research/descriptive-research/

Darwis, M., Yusup, P., & Arhas, S. (2024). Dynamic Records Management in the General Section of the PD Office Makassar Raya Parking. International Journal of Administration and Education (IJAE), 1(1), 1- 9. https://doi.org/10.70188/95bzft33 DOI: https://doi.org/10.70188/95bzft33

Garg, G. (2023). The Art of Connecting: Mastering Communication Skills for Work and Life.GoogleBooks.https://books.google.com.ph/books?hl=en&lr=&id=84DPEAAAQBAJ&oi=fnd&pg=PT7&dq=optimizing+tone+level+in+communication

Sacal, P. G., & Potane, J. D. (2023). Students’ Mastery of English Grammar Towards Effective Writing and Speaking Competence. International Journal of Multidisciplinary: Applied Business and Education Research, 4(8), 2894-2904. https://doi.org/10.11594/ijmaber04.08.27 DOI: https://doi.org/10.11594/ijmaber04.08.27

Inarda, A. V., Madriaga, E. M. G., Protacio, M. L., & Santos, M. S. P. (2019). Office Skills among Local Government Units’ Personnel towards a Proposed Extension Project. In College of Business, University of Rizal System - Rodriguez, Philippines, Asia Pacific Journal of Academic Research in Social Sciences (Vol. 4, pp. 40–49).

Lee, S. E., Choi, J., Lee, H., Sang, S., Lee, H., & Hong, H. C. (2021). Factors Influencing Nurses’ Willingness to Speak Up Regarding Patient Safety in East Asia: A Systematic Review. Risk Management and Healthcare Policy, Volume 14, 1053–1063. https://doi.org/10.2147/rmhp.s297349 DOI: https://doi.org/10.2147/RMHP.S297349

Tantua, E., & Akere, C. B. (2022). Workplace Human Relation Skills and Job Performance of Employees of Hotels in Rivers State, Nigeria. Network for Research and Development in Africa. 7(1), 238-258. https://www.arcnjournals.org/images/NRDA-IAJMM-7-1-15.pdf

Olatunde, A. M. (2022). Electronic Records Management Skills Needed by Secretaries for Effective Job Performance in Public Universities in Southwest Nigeria. KWASU International Journal of Education (KIJE). https://www.kije.com.ng/index.php/KIJE/article/view/29

Bora, P. (2023). Importance of Writing Skills to Develop Students’ Communication Skills. Journal for Research Scholars and Professionals of English Language Teaching, 7(35). https://doi.org/10.54850/jrspelt.7.35.009 DOI: https://doi.org/10.54850/jrspelt.7.35.009

Libo-on, J. T., Penuela, V. L., Anayan, N. Q., & Rafol, M. R. (2021). Barangay Officials and Employees' Personal Computer Operation Competency: A Baseline Study. International Journal of Advance Study and Research Work. 4(1). DOI: 10.5281/zenodo.4447821

O’Donovan, R., & McAuliffe, E. (2020). Exploring psychological safety in healthcare teams to inform the development of interventions: combining observational, survey and interview data. BMC Health Services Research, 20(1). https://doi.org/10.1186/s12913-020-05646-z DOI: https://doi.org/10.1186/s12913-020-05646-z

Bella, K. M. J. (2023). Exploring the Impact of Workplace Relationships and Employee Job Satisfaction. https://ijsrmst.com/index.php/ijsrmst/article/view/136