The Dark Side of Bot Farms in the Business World: An Ethical and Economic Threat in the Digital Era

Main Article Content

Ari Fajar Santoso
Zafar Khan

Abstract

In the digital economy, bot farms have emerged as a controversial tool businesses use to manipulate online visibility and influence consumer perception. While automation offers efficiency, bots' misuse, primarily through coordinated bot farms, poses serious ethical, legal, and economic challenges. This article critically examines the negative impact of bot farms in business practices, focusing on deceptive marketing, unfair competition, consumer misinformation, and the distortion of digital ecosystems. Using qualitative analysis and literature review, this study highlights the urgent need for regulatory frameworks and ethical digital governance to combat the rise of bot-driven manipulation. The findings show that bot farms undermine trust, disrupt market fairness, and erode the integrity of online platforms, calling for cross-sector efforts to mitigate their spread.

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How to Cite
Santoso, A. F., & Khan, Z. (2025). The Dark Side of Bot Farms in the Business World: An Ethical and Economic Threat in the Digital Era. Bincang Sains Dan Teknologi, 4(03), 101–105. https://doi.org/10.56741/bst.v4i03.1117
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Articles
Author Biographies

Ari Fajar Santoso, Telkom University

is a lecturer at Telkom University, Indonesia's Information Systems study program. He has research interests in enterprise architecture, semantic networks, and the TOGAF Framework. In addition, he has also published the results of his research in national and international journals. (email: arifajar@telkomuniversity.ac.id).

Zafar Khan, Abasyn University

is a scholar at Abasyn University, Peshawar, Pakistan. He is an  Assistant Director, Human Resources, Government of Khyber Pakhtunkhwa Food Safety and Halal Food Authority. His core skills include, but are not limited to, human resource management and talent onboarding, conducting interviews, payroll section handling, ERP management, and HR information system handling. (email: adzafarkhan@outlook.com).

Received 2025-06-15
Accepted 2025-08-25
Published 2025-11-26

Plaudit

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