Critical Analysis: Education Quality Management

Rahmad Nasir; Cepi Safruddin Abdul Jabar

doi:10.56741/jpes.v1i1.6

Authors

Rahmad Nasir
rahmad@stkipmuhammadiyahkalabahi.id
STKIP Muhammadiyah Kalabahi, Nusa Tenggara Timur, Indonesia
Cepi Safruddin Abdul Jabar Universitas Negeri Yogyakarta

Keywords:

Quality Management, Education Institution, Study Specification, Education Satisfaction

Abstract

Conceptually there are many definitions of quality from experts who originally came from the industrial world to be adopted in education. Various purposes of quality include customer satisfaction, conformity to specifications, and continuous improvement. Quality management is used in education through management functions such as quality planning, quality implementation, quality control and evaluation. Quality standards have been set as ideal regulations to become a quality assessment measure in education. This article aims to examine the basic concepts of quality and quality management and compare their application in Indonesia. Technical differences in the implementation of quality management through the stages in each institution still provide the same substance, namely quality management, which is always based on regulatory standards or certain theoretical concepts. These stages are linear with general management functions such as quality planning, quality implementation and quality control/ evaluation.

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Author Biographies

Rahmad Nasir, STKIP Muhammadiyah Kalabahi, Nusa Tenggara Timur, Indonesia

Rahmad Nasir is a lecturer at STKIP Muhammadiyah Kalabahi, Alor Regency, East Nusa Tenggara Province. He has published many book and article nationally and internationally. in many (email: rahmad@stkipmuhammadiyahkalabahi.id).

Cepi Safruddin Abdul Jabar, Universitas Negeri Yogyakarta

Cepi Safruddin Abdul Jabar is an education scientist, senior lectur at Universitas Negeri Yogyakarta. His research interest are on effective school culture. He is expertise on Educational Policy, Educational Leadership, and Educational Management. He has published many article in international reputable journals. (email: cepi_safruddin@uny.ac.id).

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