Information and Communication Technology (ICT) Competencies of Students: A Case Study at Bachelor of Science in Office Administration Students in Pre-Internship

Sarah Mae R. Bornales; Roselyn P. Manuel; Dimple S. Torres; Jessica C. Marpuri

doi:10.56741/jgi.v4i01.879

Authors

Sarah Mae R. Bornales Camarines Sur Polytechnic Colleges
Roselyn P. Manuel Camarines Sur Polytechnic Colleges
Dimple S. Torres Camarines Sur Polytechnic Colleges
Jessica C. Marpuri
jessicamarpuri@cspc.edu.ph
Camarines Sur Polytechnic Colleges

DOI:

https://doi.org/10.56741/jgi.v4i01.879

Keywords:

BSOA Students, Digital Proficiency, ICT Competencies, Internship Preparation, Pre-internship Readiness

Abstract

The study aims to assess the Information and Communication Technology (ICT) competencies of Bachelor of Science in Office Administration (BSOA) third-year students at Camarines Sur Polytechnic Colleges (CSPC) in preparation for their pre-internship. The research problem centers on evaluating students’ readiness in identifying factors that influence their ICT proficiency, which is crucial for success in the modern professional workplace. The hypothesis assumes no significant relationship exists between the competency levels and the factors affecting the competencies. Using quantitative, correlational research design, data was collected through a structured online questionnaire distributed to 144 BSOA students. The study analyzed various competency levels: basic, intermediate, and advanced ICT skills. The results revealed that the majority of the students show basic to intermediate ICT proficiency, with several factors such as personal background, socio-economic status, and access to technology playing a role in their competency levels. A significant relationship was found between these factors and ICT competency, rejecting the null hypothesis. The study concludes that targeted interventions are necessary to enhance students’ ICT skills before their internships. The findings have implications for curriculum design, suggesting that integrating more advanced ICT training could better prepare students for the digital workplace demands.

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Author Biographies

Sarah Mae R. Bornales, Camarines Sur Polytechnic Colleges

is pursuing her tertiary education at Camarines Sur Polytechnic Colleges in San Miguel, Nabua, Camarines Sur, where she has enrolled since 2022. She completed her High School journey in junior high at Libon Agro-Industrial High School and senior high school at Libon Community College Senior High School in Libon, Albay in 2022. Sarah began her academic journey at Caguscos Elementary School, graduating in 2017 as an honor student and an active participant. With a firm commitment to education, she consistently seeks opportunities to expand her knowledge and skills. Her perseverance and strong work ethic enable her to excel academically and stay engaged in her studies, ensuring she is well-prepared for the challenges. (email: sabornales@my.cspc.edu.ph).

Roselyn P. Manuel, Camarines Sur Polytechnic Colleges

is pursuing her tertiary education at Camarines Sur Polytechnic Colleges in San Miguel, Nabua, Camarines Sur, where she has enrolled since 2022. She completed her junior high at Fatima Integrated Farm School in San Agustin, Iriga City, senior high at ACLC College Iriga in San Miguel, Iriga City, and her elementary education at Baao Adventist Multigrade School. She has a deep passion for learning and is dedicated to broadening her knowledge and honing her abilities. Her determination and commitment to excellence drive her to participate in her studies actively, equipping her for future endeavors. (email: romanuel@my.cspc.edu.ph).

Dimple S. Torres, Camarines Sur Polytechnic Colleges

is pursuing her tertiary education at Camarines Sur Polytechnic Colleges in San Miguel, Nabua, Camarines Sur. She has been enrolled at the institution since 2022. She completed her Senior and Junior High School education at Victor Bernal High School in San Vicente Ogbon, Camarines Sur. Her early academic journey began at San Vicente Ogbon Elementary School, where she completed her elementary education from 2010 to 2016. Her dedication to excellence drives her to maintain high academic standards, equipping her with the knowledge and skills needed for future challenges. (email: ditorres@my.cspc.edu.ph).

Jessica C. Marpuri, Camarines Sur Polytechnic Colleges

is a full-time instructor at Camarines Sur Polytechnic Colleges under the College of Tourism, Hospitality, and Business Management. She is currently in the process of completing her Doctor of Business Administration at Ateneo de Naga University. She obtained her Master in Business Administration degree at the University of Northeastern Philippines and her undergraduate degree, Bachelor of Science in Office Administration, at Camarines Sur Polytechnic Colleges. She teaches core courses and business-related courses. (email: jessicamarpuri@cspc.edu.ph).

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