Purwani, A., Laode, R., Samsi, M., Adz Dzurr, N. K., & Nugraha, M. P. (2026). From Field Data to Analytical Queueing Model: A Two-Periode Assessment of M/M/2 Service Capacity at a Gas Station. Bincang Sains Dan Teknologi, 5(02), 114–123. https://doi.org/10.56741/bst.v5i02.2567